Showing posts with label PAL. Show all posts
Showing posts with label PAL. Show all posts

Wednesday, September 28, 2011

Philippines Airlines: A sign of Filipino management failure

Last Tuesday's wild cat strike by the employees of Philippine Airlines has been depressing and distressful to its passengers, foreigners and locals.

What happened here, what is going on?

Let us study PAL's history for a minute:

Philippine Airlines is one of oldest airlines in Asia, established in 1941. It is quite good in the early days. But due to the Asian Financial crisis in 1997, PAL almost hit rock bottom. Poor management, overspending, and frequent re-shuffling of its employees created huge losses amidst together with the Financial Crisis. One of the biggest well known strike were held in 1998 led PAL to shut down its operations. Foreign businesses, stakeholders, and investors wanted to save the airline but were turned off by this frequent labor disputes.

PAL has been looking for some strategic partners earlier up to now. Before, Cathay Pacific has shown interest, but the airline is still weak from its knees, and its management tried again to manage it itself, and acquired a big loan from SEC (Securities & Exchange Commission)  to continue its operations and hopefully make some profit. But there is a catch, this agreement (they call it 'receivership') will end on 2007. SEC is like the 'umbilical cord' to PAL. PAL rebounded and increased its routes to major airports around the world.

Year 2007 ended and now 'all hell broke loose.' Mismanagement, overspending is there again (PAL is buying a lot of airplanes wherein they are short of pilots, crew, and staff), and frequent disputes from its employees, in which they formed a union called PAL Employees Association (PALEA).

PALEA's demand are simple, better pay, good benefits and job security. But PAL cannot give these as it is trying to recover its losses earlier. It was a 'stale-mate.'

Frequent labor disputes are present from then on, and PAL has decided mass contractualization of its employees. In 2010, some of PAL pilots left their jobs permanently without any information.

Now we all know its story. As an ordinary passenger what we will do then? I think you know that already. By avoiding PAL at all costs to avoid any delays in your schedule. This will be a continuous cycle until a major revamp has been established. The company is in distress and it will take some time and effort to bring back its reputation. Other airlines offer cheaper fares anyway.

This is a sign that a Filipino cannot manage a company in its entirety. That is why other nationalities like Chinese, Europeans, Americans, even Indians are preferred in managing day to day operations of a business.
A major installation like an airport requires utmost care and precision. If someone could not do it - then leave. Better than making matters worse for thousands of passengers.









Saturday, August 13, 2011

Love Conquers All (maybe some of them)

I was really upset when Mikey talked to me. He wants me to solve the problem regarding the helicopter deal.

"Problema mo yan Mikey, lusutan mo."  (It's your problem, solve it.)

"Di ko alam kung paano eh, teka sumasakit ang....." (I don't now how to, wait, i have some pain in my...."

I called the ambulance and they took him to the hospital.

It is quite obvious even to a elementary student - that we can tell a material or equipment if it is new or old.

As I said earlier, Filipinos love second hand items. But paying it like it is brand new is like ms. stupidity & mr. greedy in marriage.

I will stop for now before I get a heart attack and die much sooner than him.
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Seeing Manila above the skies creates a different feeling. Feeling of home. Well of course as I lived there since I was born. But my foreign friends also love the islands and told me to stay a little bit longer.

I told them yes you can, but you have to pay the VISA extension fees.

Yes they willingly agreed.

Now if you are one of those Overseas Filipino Workers, who cheers when the plane lands at NAIA, yes I salute you. Your hard work overseas has paid off. Now is the time to love your family, as well as your country. Share the blessings that you have, either in money or skills learned.

Too bad some of the fellow OFW's didn't become successful. At least they tried. I know how hard it is nowadays. And it will become much worse in the future. If you have the opportunity, please leave and work again overseas.

One time I was in a plane, I saw this young beautiful lady who is very quiet in her seat while others are cheering on the successful landing.

"Miss what happened? it is okay tell me."

"My employer beat me up and I have no money to bring for my family."

She then showed me her bruises and wounds. I was so shocked that such a beautiful girl from Mindanao will do something to her maybe even the devil himself will not do. She was still shaking, that is when I hugged her, and she cried.

When we arrived, I called my assistant to book her a special flight to Mindanao and a special chartered limousine to her home. Then I told her family to provide all the details of her employment starting from the agency and up to the employer abroad.

Don't ask what I did next. Maybe you knew it already. You know me my friend. It is not about religion, revenge, justice, or anything.

It is love.